Audience · Patient advocacy organizationsUpdated October 13, 2026

Clinical trial software for patient advocacy organizations

Patient groups increasingly run the registry, the burden-of-illness survey and the natural history study themselves, then hand the data to researchers and sponsors. Capture lets a small staff do that with real consent, coded participant IDs and an audit trail, without an IT department or an enterprise contract.

  • Consent and diaries from a phone link
  • Coded IDs, role-based access
  • Free sandbox, no credit card

Free sandbox · No credit card · 21 CFR Part 11 aligned

Community registry overview (demo data)

Enrolled members

412

Consented

398

Annual survey complete

71%

Open queries

9

Baseline survey398/412

97%

12-month follow-up214/301

71%

Caregiver module118/250

47%

Demo numbers only. Targets and follow-up windows come from your own protocol.

What advocacy organizations need from a study system

  • Real consent, not a tick box: if data goes to researchers or sponsors, participants need clear consent that says what is shared, with a signed record.
  • Staff, not engineers: the registry manager, the research officer and a few volunteers. Forms must be built without code.
  • Participants on phones: members join from a link or QR code at an event or on a community page; no app to install.
  • Trust: people who share health information with a patient group expect it to be coded, access-controlled and traceable.
  • A route to partners: researchers and sponsors want exports with a data dictionary and an audit trail they can inspect.

The role

From support group to data steward

Patient advocacy organizations have moved a long way from newsletters and helplines. Many now curate patient registries, run surveys on diagnosis delay or treatment burden, contribute patient-reported outcome data to natural history studies and sit on trial design committees. Regulators and funders encourage patient involvement, and sponsors often approach an advocacy group to help recruit. In each case, the organization is becoming a steward of sensitive health data, even if it has never thought of itself as a research sponsor.

That steward role needs structure. Who owns the data, who can see identifiable details, what consent covers sharing with a university or a company, and how members can withdraw are decisions to take before the first member signs up. The software cannot take them for you, but it can enforce them: role-based access with PII segregation (coordinators see names, researchers see coded IDs), eConsent with an e-signature record, and a field-level audit trail. For the study design side, see natural history study software, EDC for registry studies and EDC for PROMs registries.

Funders and foundations have their own needs; the two pages on medical charities and foundations and rare disease foundations describe those. This page is for the patient-led organization itself.

Enrolment

Let members join from a link, a QR code or an event stand

Create a study-specific enrolment QR code, put it on a poster or a conference slide and let members consent and complete the baseline survey on their own phone. Staff review who has consented and who still needs a follow-up.

  • QR-code enrolment with no app install.
  • eConsent: on-screen signature, email OTP, countersignature by authorized staff.
  • Participant numbering that does not expose names to researchers.
  • Caregiver-completed modules for children or adults who cannot respond themselves.
QR-code participant enrollment
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Print it on posters and clinic flyers

Sharing data

Handing data to researchers and sponsors responsibly

The most common partnership is a researcher asking for a dataset. Decide the process in advance: a data-sharing agreement, a request form, a rule on what is de-identified and a log of who received what. Capture exports CSV or Excel with an automatic data dictionary, filtered by date range or site, and the audit trail is exportable. SDTM datasets as SAS XPT with Define-XML are available for partners who need them. Keep your own record of each release outside the platform.

Where your organization is the registry holder and a sponsor wants to run a study with your members, treat that as a separate protocol with its own consent. A shared consent that tries to cover both usually fails the clarity test. If you are weighing alternatives, REDCap alternatives and build vs buy EDC set out the options. Rules on health data held by patient organizations differ across the US, UK and EU, so take advice from your privacy counsel. This is not legal advice.

Pilot your registry with ten members

Build the baseline survey and consent in the sandbox, test it on a few volunteers' phones and open the export before you launch. Free, every feature.

Build your registry free

Needs to features

What patient organizations need and where it lives

NeedWhy it mattersWhere it lives in Capture
Member consentSharing with third parties must be expliciteConsent with signed PDF export
Surveys and diariesLong-term burden and symptom trackingePRO with reminders, no app
Staff and volunteer accessDifferent people see different thingsRole-based access, PII segregation
Data for partnersResearchers want a clean datasetCSV/Excel with data dictionary; audit trail export
Small budgetNo IT and no enterprise contractFree sandbox; pay only to go live

Capture is a data capture platform. It does not provide legal agreements, ethics approval or a patient community portal.

Getting started

From idea to first members

  1. 1

    Define the question

    Write the one-page purpose of the registry or survey and who will use the data.

  2. 2

    Draft consent with an adviser

    Say what is collected, who sees it and how members can withdraw.

  3. 3

    Build in the sandbox

    Create the baseline form, diaries and consent; test with volunteers.

  4. 4

    Get ethics review if needed

    Whether your project needs review depends on its purpose and your jurisdiction.

  5. 5

    Launch with a QR code

    Go live and invite members. Paid plans apply from go-live; see pricing.

FAQ

Questions teams ask before they switch

Something not covered here? Ask us directly.

Can a patient group with no IT staff use this?

Yes. Forms, diaries and consent are built in a visual editor, and members join from a phone link or QR code. Support is by email, with documentation and video tutorials.

Can members withdraw?

Your consent and protocol define withdrawal. Capture records changes with a full audit trail; clinical data is soft-deleted only. Agree the process with your adviser first.

Can we share data with a university?

You can export CSV or Excel with a data dictionary and an audit trail. Sharing terms are your decision and need an agreement.

Does it cost anything to try?

The sandbox is free with every feature and no time limit. Paid plans apply when you go live. See pricing.

Is it 21 CFR Part 11 compliant?

Capture provides 21 CFR Part 11-aligned controls such as an audit trail, e-signatures and role-based access. Validated use is shared with the sponsor.

Build your first registry free

Free sandbox with every feature. No credit card, and you pay only when you go live with real participants.

Build your registry free