Use case · Telehealth researchUpdated October 12, 2026

Telehealth research data capture without an enterprise EDC

Your visit runs on video; the data still has to be captured, signed and audited. Capture handles remote consent, phone questionnaires and clinician-entered forms in one study. It is not a video platform, and says so.

  • Remote eConsent
  • Phone ePRO, no app
  • Not a video platform

Free sandbox · No credit card · 21 CFR Part 11 aligned

A remote visit, end to end · demo
  1. Participant consents remotely

    On their own phone, with verified signature

  2. Video visit in your telehealth tool

    Outside Capture

  3. 3

    Clinician enters visit form

    eCRF with edit checks, during or after the call

  4. 4

    Participant completes diary

    Phone questionnaire with reminders

  5. 5

    One record, one audit trail

    Reviewed by the study team

Demo flow. Capture does not provide video visits

What to know first

  • Capture is the data system for the visit, not the video call. Teams run video visits on their existing telehealth tool and capture the data in Capture.
  • Use remote eConsent, phone questionnaires without an app with email or SMS reminders, and clinician-entered eCRFs with edit checks in one study.
  • There is one participant record and one audit trail across consent, forms and diaries.
  • Capture does not offer offline entry or video visits, and claims no EHR integration. It is the right fit when you need compliant capture without an enterprise contract.
  • The sandbox is free with every feature; you pay only when you go live.

The buying problem

Telehealth research needs a data layer that the video tool does not provide

Telehealth tools are built for care delivery: scheduling, video and messaging. A research study needs different things from the same visit: informed consent that is documented, structured data entered against a protocol, a record of who changed what, and diaries between visits. Teams that try to run this on spreadsheets and survey links discover the gaps at the first audit or data cleaning pass.

Enterprise EDC systems solve these gaps, but they bring contracts, setup lead times and per-module charges that small telehealth studies rarely justify. The middle path is a self-serve platform that covers the study data layer and lets you keep your existing video tool. For the broader pattern, see EDC for remote clinical trials, EDC for decentralized clinical trials and software for remote clinical trials.

Be clear about scope. If your protocol depends on home nursing, courier logistics or integrated video visits in one platform, a fully decentralised vendor may fit better; decentralized clinical trial software compares the categories. Capture is the right fit when the visit happens on a call and the study team needs clean, auditable data from it.

The visit form

Clinician-entered data from a video visit, with the same checks as a site visit

A clinician can complete the eCRF during or after the call. Edit checks flag values that break a rule, and calculated fields such as BMI appear read-only. When a participant self-measures at home, the form can record that the value was reported by the participant rather than measured by staff.

  • Skip logic and edit checks raise auto-queries at entry.
  • Draft-to-approved forms; approved forms are locked for live use.
  • Same audit trail whether the visit is on-site or remote.
Remote visit 2 · clinician form
Demo study · Subject 001-0031 · Video visitDraft

Self-measured at home

Measured by

Participant, on videoParticipant, unobservedStaff

Weight

78.4kg

Height

172cm

BMI

26.5 kg/m2 Calculated

Home systolic blood pressure

188mmHg

Above expected range · confirm

Demo form and values. Real ranges come from your protocol

Options compared

Ways to capture telehealth study data

Generic categories. Choose by what the study must prove and what the team can run.

ApproachWhat it gives youWhere it falls shortTypical fit
Spreadsheets and survey linksFast, familiarWeak audit trail, signatures and access control; reconciliation by handPilots with no regulatory exposure
Institution-hosted research data captureCapable and often free to the teamDepends on local hosting, validation and build queue. See Capture vs REDCapAcademic studies with strong local support
Enterprise EDC with modulesBroad feature set and servicesContracts, lead time and per-module costLarge programmes
Fully decentralised platformVideo, home health and logistics in oneHeavier and costlier for small studiesProtocols built around home care
Capture (self-serve all-in-one)Remote eConsent, phone ePRO, eCRFs, randomization, one audit trail; free sandboxNo video visits, no offline mode, no EHR integrationSmall and mid-size remote and hybrid studies

Capture is suitable for Phase 1, 2 and 3 studies. No competitor pricing or feature claims are made here.

Build the visit in the free sandbox

Create the consent, the visit form and the diary, then run a mock participant through it. No credit card.

Build a telehealth study free

Buying checklist

Eight questions for a telehealth research data platform

Where does the video happen?

Decide whether you keep your existing tool or need video inside the platform.

How is consent documented?

Verified participant signature, investigator countersignature and an exportable PDF.

Can the clinician enter data during the call?

Test a visit form on a laptop and a tablet.

How do participants answer between visits?

Phone link or app; reminders; what the team sees when responses stop.

Is there one audit trail?

Consent, forms and diaries in one record. See audit trail software.

What are the limits?

Offline entry, EHR integration and languages: ask directly.

Data protection

Hosting region and role-based access to identifiers. See HIPAA-compliant clinical trial software.

Cost

Setup fee, term and per-module charges, in writing.

FAQ

Questions teams ask before they switch

Something not covered here? Ask us directly.

Does Capture provide video visits?

No. Capture covers remote consent, home questionnaires, site and clinician forms, randomization and kit management. Run video visits on your existing telehealth tool.

What is the best way to capture data from telehealth visits?

Use a platform that links consent, clinician-entered visit forms and participant diaries in one audited record. Capture does that without an enterprise contract.

Can participants sign consent remotely?

Yes. They sign on their own phone with an email one-time code and the investigator countersigns with password re-authentication.

Do participants need to install an app?

No. Questionnaires open through a link on their own phone.

Does Capture integrate with my EHR?

No EHR integration is claimed. Clinician-entered forms capture the study data directly.

Does Capture work offline?

No. Offline entry is not available today.

Is it suitable for Phase 1, 2 and 3?

Yes. Capture is suitable for Phase 1, 2 and 3 studies.

How do I try it?

Open the free sandbox, with every feature, no credit card and no time limit. You pay only when you go live.

Set up a remote visit in the free sandbox

Consent, visit form and diary in one study. No credit card, pay only when you go live.

Build a telehealth study free