REDCap is a good tool that many academic teams outgrow for regulated work. The move is not hard, but the same errors keep showing up. Here are seven, in roughly the order teams make them, with a fix for each.
Free sandbox · No credit card · 21 CFR Part 11 aligned
Decide: new study or next arm
Do not switch a live study
Export the data dictionary
CSV from the REDCap project
Redesign, then rebuild
AI drafts, you review every field
Test and validate
Sandbox, UAT, sign-off
Plan the history
Merge exports at analysis
Go live
Roles, sites, training
The short version
Context
Teams usually leave for one of three reasons: a sponsor or regulator now expects controls the team cannot easily show, the hosting and validation work has become a burden on a small institutional team, or a study has grown into multiple sites and phases. We cover the first two in REDCap hosting and validation burden and Is REDCap 21 CFR Part 11 compliant?, and the cost side in REDCap true cost vs EDC. For the side-by-side, see Compare REDCap.
This post is the other half of our how to migrate from REDCap guide. That page is the path. This one is the list of ways people leave the path.
Mistakes 1 to 3
It is tempting to fix a compliance gap on a running study. Resist it. A mid-study move means two sets of records for the same participants, a cut-over date that every site has to hit and a possible conversation with your ethics committee about what participants must be told. Check with your IRB or ethics committee and sponsor rather than assuming. The safe pattern is to start the new platform on a new study, a future arm or a follow-on study, and let the running one finish where it is.
You cannot import a REDCap project directly into Capture. The data dictionary CSV lists every field, type and choice set, which makes it an excellent starting brief, not a finished build. Upload it (CSV, XLSX, PDF and DOCX are all readable) and the AI form builder drafts questions and tables for you to review. Nothing is saved without human review, and it only works on draft forms. Budget for the review, because that is where the time goes.
Old projects carry workarounds: free-text fields standing in for coded choices, repeated instruments that were really a table, calculated fields nobody trusts. A dictionary-to-form copy preserves all of it. Use the move to ask whether each field serves the protocol, and to apply cleaner structures such as repeating table sections for concomitant medications or labs, edit checks that raise queries automatically and calculated fields shown read-only during entry. Our CRF builder guide shows what is available, and CRF templates give you a standard starting point.
Upload a REDCap data dictionary or instrument to the free sandbox and review the draft. No credit card, no time limit, and nothing saved until you approve it.
Mistakes 4 to 7
Simple show-and-hide conditions map directly to skip logic. Deeply nested expressions, or logic that leans on several calculated fields at once, may need simplifying to fit the visual builder. List them in advance, rank them by importance to the protocol and test each one in the sandbox with edge-case values. Every one you simplify should be a written decision, not an accident.
Direct import of REDCap data is not supported today, so the practical route is to export from REDCap as CSV and merge it with Capture exports at analysis. That works well only if you plan it: keep subject identifiers consistent, record the units and coding used in each system, keep both data dictionaries with the study files and write the merge rules into your data management plan. Our data management plan template has a place for this. If your analysts use CDISC, the SDTM export in Capture is SAS XPT with Define-XML.
Validation belongs to the system and to your use of it. Whatever you did for REDCap tells you nothing about a different platform. Plan user acceptance testing against your own requirements and keep the evidence. The EDC validation checklist and the UAT sandbox guide give a structure. Capture's controls are 21 CFR Part 11-aligned, including a field-level audit trail with user, timestamp, old value, new value and reason for change, but part 11 compliance is a shared responsibility between the software and your validated use of it.
Projects on any system pick up informal habits, such as a shared login for a coordinator. In Capture, access is role-based (researcher, site coordinator, admin), site coordinators see participant names while researchers see coded IDs, and sites join through a QR code with site-level participant numbering. Map your current users onto those roles before go-live, train them in the sandbox and decide who owns amendments. Skipping this is why a technically clean migration still feels broken on the first day.
At a glance
| Mistake | What goes wrong | Fix |
|---|---|---|
| 1. Mid-study switch | Two records per participant, cut-over risk | Start on a new study or arm |
| 2. Expecting an import | Plan has no build time | Export the data dictionary, draft with AI, review |
| 3. One-to-one rebuild | Old workarounds survive | Redesign fields before you rebuild |
| 4. Logic assumed to carry over | Silent changes in branching | List, simplify on purpose, test edge cases |
| 5. No history plan | Unmergeable datasets | Fix IDs, units and merge rules up front |
| 6. Validation carried over | No evidence for the new system | Run your own UAT in the sandbox |
| 7. People forgotten | Day-one confusion | Map roles, sites and training first |
No. Export the REDCap data dictionary as CSV and upload it, or an instrument as XLSX, PDF or DOCX, and the AI form builder drafts the new forms for you to review. Nothing is saved without human review.
Export it to CSV from REDCap. Most teams merge historical REDCap data with new Capture exports during analysis, because direct data import is not supported today. Plan subject IDs, units and merge rules in advance.
Generally no. A mid-study switch risks data integrity and may involve your ethics committee. Use the new platform for a new study, a future arm or a follow-on study, and ask your IRB and sponsor before making any exception.
AI drafting produces a first version in minutes. Reviewing and refining it typically takes one to three hours depending on the instrument size and how much branching logic it has.
No. Validation is specific to the system and your intended use. Plan UAT against your own requirements in the new system and keep the evidence, using the free sandbox to rehearse.
Common reasons are the need to show 21 CFR Part 11-aligned controls to a sponsor or regulator, the hosting and validation workload on a small team, and growth into multi-site or later-phase studies.
Keep exploring
How to migrate from REDCap
The step-by-step path.
Compare REDCap
Side-by-side feature comparison.
REDCap alternatives
For teams still evaluating.
REDCap true cost vs EDC
The cost picture beyond a licence.
REDCap hosting and validation burden
Why the workload grows.
EDC validation checklist
Plan UAT for the new system.
Upload a REDCap instrument and review the draft. No credit card, and you pay only when you go live.