Audience · Hospital research officesUpdated October 11, 2026

Clinical trial software for hospital research offices

Clinicians across a hospital want to run studies, and the research office is asked to support all of them with a small team and no dedicated IT. Capture gives each study its own EDC, ePRO and eConsent build with role-based access and an audit trail, so your office sets the standard once and teams build within it.

  • Many studies, one platform
  • Part 11-aligned controls
  • Free sandbox for teams to try

Free sandbox · No credit card · 21 CFR Part 11 aligned

Research office overview (demo portfolio)

Studies in build

3

Studies enrolling

4

Open queries older than 14 days

5

Forms awaiting approval

2

Cardiology IIT28/40

Enrolling

Surgery pilot9/20

Enrolling

Nursing intervention4/30

Slow start

Demo data. Illustrates the kind of oversight a research office wants; it is not a live feature list.

What a hospital research office needs from software

  • Support many small studies: investigator-led projects with a handful of coordinators each, not one large sponsor program.
  • A standard that teams actually follow: shared form templates, consistent audit trail and roles, so every study looks the same to a monitor or inspector.
  • No IT project: browser-based, self-serve, started by the study team without a procurement cycle or on-premise install.
  • Participant-facing tools in the same system: eConsent and phone-based ePRO, so departments do not buy their own.
  • Control where it counts: field-level audit trail, e-signatures and role-based access, with data hosted in the EU (Frankfurt) or the USA (N. Virginia).

The office’s problem

Why departmental spreadsheets are a risk the office inherits

In many hospitals the research office is the place clinicians come when they want to start a study. Often they arrive with a spreadsheet, a general survey tool or a shared database that has worked for audits. These tools can feel adequate until a study needs an audit trail, a controlled change to a form, different access for a coordinator and a researcher, or evidence that a consent was signed before the first procedure. The office then inherits the risk of a study it did not choose the tools for.

The alternative many offices consider is a licensed enterprise EDC. That can be the right answer for a large portfolio, but it brings a contract cycle, setup work and per-study cost that does not match a department running its first small trial. The practical gap in between is a platform that a single investigator can start themselves, that still carries the controls an inspector expects. Our clinical trial software for study sites and investigator-initiated trial software pages discuss the same gap from the investigator’s side.

Capture is built to be that middle option. A study team can sign up, build its study in the free sandbox, test everything with practice data, and only pay when real participants are enrolled. The office does not need to run an implementation project for each department, and it can still look at the study design before it goes live.

What the office can standardise

Without locking teams in, the office can agree a short house standard: required roles, a common set of demographic, adverse event and concomitant medication forms (the template library has starting points), a naming convention for variables, and a rule that forms are approved before first enrolment. Forms move from draft to approved, and approved forms are locked for live use, which gives you a natural review point.

Need to location

What the research office needs and where it lives in Capture

Office needWhat it looks likeWhere it lives in Capture
A consistent data standardSame adverse event, demographics and medication forms across studiesTemplate library and approved-form lifecycle
Controlled accessCoordinators see names, analysts see coded dataRole-based access; site coordinators see participant names while researchers see coded IDs
Evidence of consentSigned, dated consent before enrolmenteConsent with on-screen signature, email code and investigator countersignature
Participant questionnairesSurveys and diaries completed outside clinicePRO tasks opened from a link on the phone
Audit readinessWho changed what and whyField-level audit trail on every record, exportable
Ethics submission supportBlank forms for the committeeBlank eCRF PDF export with cover page and visit-by-form matrix
Data locationHospital data governance questionsHosting in the EU (Frankfurt) or USA (N. Virginia)
Multi-site hospital studiesSeveral wards or partner hospitalsQR enrollment, site-level numbering, by-site exports

Your data protection officer and ethics committee decide what is acceptable locally. Capture describes its hosting and controls; it does not replace your institution’s own review.

Let one department try it before you decide

Pick one investigator-led study, build it in the free sandbox with practice data, and review it with your office. No credit card and no contract to start.

Pilot it with one department free

Governance

Giving departments freedom without losing oversight

The usual tension in a hospital office is between autonomy and oversight. Departments want to build quickly, and the office needs to be able to say what each study collects, who has access and whether changes are controlled. Roles in Capture separate researchers, site coordinators and admins, and PII segregation means identifying details are visible to the staff who need them while analysis users work from coded IDs. Blinded roles do not receive treatment-arm values, and that is enforced at the database layer rather than only on screen.

The audit trail is the oversight tool the office can rely on. It records, per field, the user, timestamp, old value, new value and reason for change, and clinical data is soft-deleted only. When a department asks for help after a monitor’s question, the office can look at the record history rather than reconstructing it from emails. For the control set in more detail, see role-based access control for clinical trials and the 21 CFR Part 11-aligned EDC page. Part 11 responsibility is shared between the software and the institution’s own validated use of it, so the office’s procedures still matter.

Validation is the other question offices ask. Our computer system validation page explains how a team can approach it, and the free sandbox can double as the environment where a department runs its own user acceptance testing before go-live, as described on the UAT sandbox page.

Onboarding

A light process for the office to run each new study

  1. 1

    Intake

    The investigator shares the protocol. The office decides whether the study needs EDC, ePRO, eConsent or all three.

  2. 2

    Draft the build

    Upload the protocol and let the AI study builder propose visits and forms. Nothing is saved without human review.

  3. 3

    Office review

    Check roles, required forms, edit checks and the blank eCRF PDF before the ethics submission. The IRB submission checklist helps.

  4. 4

    Rehearse

    Enter practice participants, raise a query, sign a test consent, and check the export.

  5. 5

    Go live

    Approve the forms and start enrolling. The paid live phase starts when real participants enrol; see pricing.

For the office

Questions to settle before you recommend a platform

Who owns the data

Agree the data-ownership and portability position; see clinical trial data ownership and portability.

Where data is hosted

Choose EU or US hosting to match your data governance policy.

Which roles exist

Map investigators, coordinators and data managers to Capture roles.

Which templates are standard

Pick the shared forms every study should start from.

How teams get support

Email support, documentation and video tutorials are available; your office decides its first-line role.

Your own validation approach

Decide what documentation the institution expects before a study goes live.

FAQ

Questions teams ask before they switch

Something not covered here? Ask us directly.

Do we need our IT department to set this up?

No installation is needed. Capture is browser-based and a study team can start in the sandbox on its own. Your IT or data protection teams may still want to review hosting and access policies.

Can one office support several unrelated studies?

Yes. Each study is built separately with its own forms, roles and audit trail, and the office can apply a house standard through shared templates and review before go-live.

Is it 21 CFR Part 11 compliant?

Capture provides 21 CFR Part 11-aligned controls: field-level audit trail, electronic signatures and role-based access. Compliance is shared with your institution’s own validated use. This is not legal advice.

Where is data stored?

In the EU (Frankfurt) or in the USA (N. Virginia).

Can departments try it without a procurement process?

The sandbox is free with every feature, with no credit card and no time limit. You pay only once you go live with real participants. See pricing.

Run a pilot with one department

Free sandbox with every feature. No credit card, and you pay only when you go live with real participants.

Pilot it with one department free