Cloudbyz offers an eClinical suite built on Salesforce, with CTMS, eTMF, EDC and other modules on one data model. Whether you need an alternative depends on whether you want the suite or just the EDC. Here is a hedged, factual guide and a decision rule.
Free sandbox · No credit card · 21 CFR Part 11 aligned
List the modules you need this year
EDC only, or CTMS, eTMF, safety too?
Does your organisation already run Salesforce?
Admins, governance, integration team
Who will configure the system?
Vendor, partner or your team
Price the first study end to end
Licences, configuration, validation, change
Test the EDC on your protocol
Sandbox or demo with your forms
What to know first
The vendor
A Salesforce-native product runs inside the Salesforce platform and uses its data model, security model and tooling. For a buyer the potential attractions are a common data model across modules, integration with the CRM and other apps already on Salesforce, and configurability by people who know the platform. The potential costs are dependence on Salesforce licences and releases, a configuration skill set that is separate from clinical data management, and the need to confirm how a validated clinical system is managed inside a platform that updates on the vendor's schedule.
These are questions, not findings. Ask Cloudbyz how validation is handled across Salesforce releases, who owns the environment, how audit trail is exposed to inspectors, and what is licensed separately. The same questions apply to any vendor: see the EDC vendor audit checklist and the 21 CFR Part 11 checklist.
Decision matrix
General patterns, not claims about specific Cloudbyz terms. Use the questions with your own vendor reply.
| Your situation | A Salesforce-native suite tends to fit | A focused EDC platform tends to fit |
|---|---|---|
| You already run Salesforce and want clinical data in the same data model | Yes: integration is the point. | Integration is by export or API. |
| You need CTMS, eTMF, safety and EDC under one vendor | Yes; verify each module's depth. | Capture covers eTMF and CTMS on Full Platform; no safety database is claimed. |
| You need EDC for one or two studies, fast | More platform than the need; ask about time to first build. | Fits: free sandbox, setup in days. Pricing page says live in under 24 hours. |
| You have no Salesforce admin skills | Needs partner or vendor configuration; ask the price. | The study team builds with an AI study builder and templates. |
| You want published pricing to benchmark | Ask for a written quote. | Core and Full Platform list rates are on /pricing. |
| You need ePRO, eConsent and randomisation with the EDC | Confirm each is included. | In Capture, ePRO and eConsent are in Core; stratified/blinded randomisation is in Full Platform. |
| Procurement already approved the Salesforce platform | Easier path through security review. | A separate vendor review is needed. |
Upload your protocol to the free sandbox and judge the first draft against a Cloudbyz demo. No credit card, no sales call.
Questions for any suite
Which modules, how many studies, how many users, and what is licensed separately (including underlying Salesforce licences).
Vendor services, a partner or your team, and what each costs, including changes after go-live.
How platform updates are controlled, tested and documented for GCP use.
Edit checks, query workflow, audit trail export, e-signature and form lifecycle, shown on your protocol.
Format, completeness including audit trail, and any exit fee.
Regions and data residency for your participants.
From contract signing to first participant in, with the assumptions.
Fair view
Stay if you are an operations-heavy sponsor that wants CTMS, eTMF, safety and EDC on one data model, you already have Salesforce skills, and your studies are complex enough to use that breadth. A suite built on one platform can remove integration work that separate systems would create, and replacing it with several tools would add that work back. See EDC vs CTMS for how the categories differ.
Look elsewhere if you mainly need to capture data for a study quickly, you do not have Salesforce skills in house, or you want published pricing to compare. In that case, run the same protocol in a self-serve EDC and compare the build time, the edit checks and the price. The self-serve vs full-service guide covers the labour trade-off, and the EDC quote request template gives you a block to send every vendor so the replies are comparable.
Where Capture fits
Capture is built around the study team. You build forms with the AI study builder or templates, set edit checks that raise auto-queries, collect consent and participant data in the same system, and export for analysis. It is suitable for Phase 1 to 3.
Edit checks / auto-queries
2Type
Range High
Operator
Greater than
Value
180
Priority: High
Type
Range Low
Operator
Less than
Value
80
Priority: Normal
Query raised automatically
Value 192 violates limit (180). Please verify.
Neighbouring vendors
An enterprise suite for large sponsors.
Read more CompareThe largest EDC and suite vendor.
Read more CompareAnother platform approach.
Read more CompareA suite with document management roots.
Read more CompareA focused EDC with modules.
Read more HubEvery head-to-head page.
Read moreA US eClinical vendor whose products are described as built natively on Salesforce, with modules for CTMS, eTMF, EDC, RTSM and safety and pharmacovigilance. These descriptions come from the vendor and third-party listings.
The software runs inside the Salesforce platform and uses its data model and tools. Ask how validation, releases and licences are handled for a regulated clinical system.
For a full suite, large vendors such as Veeva, Medidata or Oracle; for EDC-focused needs, platforms such as Viedoc, Castor or Capture. The right one depends on module scope and team skills.
Capture includes CTMS and eTMF on Full Platform. It does not claim a safety and pharmacovigilance database. Compare scope module by module.
No. Capture is a standalone clinical trial platform with its own data model, hosted in the EU (Frankfurt) and the USA (N. Virginia).
Yes. The free sandbox has every feature with no credit card and no time limit.
Yes. Capture is suitable for Phase 1 to 3.
Keep exploring
Free sandbox with every feature. No credit card, no sales call.