ePRO pricing is usually quoted per patient, per questionnaire or per licence. On Capture, ePRO is included in Core, and the participant fee is per month rather than per entry. That turns the question into cost per completed entry, which falls the more often you ask.
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| Assessment | Wk 1 | Wk 4 | Wk 8 | Wk 12 |
|---|---|---|---|---|
| Daily symptom diary | D | D | D | D |
| Weekly quality-of-life form | ||||
| Monthly global rating |
D = daily diary entries. Cost is per participant-month, not per entry.
The short answer
How ePRO is priced
ePRO and eCOA are commonly priced in one of four ways: a licence per study, a fee per participant, a fee per questionnaire or instrument, or per completed assessment. Each rewards a different protocol. A per-assessment price makes a daily diary expensive and a monthly form cheap; a per-participant price does the opposite. When you compare ePRO quotes, convert every one to total cost for your schedule of assessments, then divide by completed entries.
Capture's published model removes the entry from the equation. ePRO sits inside the Core plan next to EDC and eConsent, and the participant fee is monthly. That has a design consequence worth saying out loud: if you have a good scientific reason to collect daily, there is no price penalty for it. The constraint is participant burden and compliance, not invoice size. The patient diary software page covers design for burden, and ePRO software for clinical trials covers the product.
This page is about ePRO in particular. For overall mechanics of the rates, read EDC per-patient pricing explained.
Worked example
Enrolment over 4 months, 3 months of follow-up each, so the study is live for 7 months. List-rate arithmetic, not a quote.
| Line | Quantity | Rate | Amount |
|---|---|---|---|
| Core monthly fee (1 live study) | 7 months live | $1,000 | $7,000 |
| Per-participant fee | 180 participant-months | $50 | $9,000 |
| Study setup by the team | 1 | $0 | $0 |
| ePRO module | Included | $0 | $0 |
| Total | $16,000 | ||
| Per patient (60) | $267 |
The ePRO module itself adds $0 to this bill. Validated instruments that need a licence from their rights holder are a separate matter: that licence cost stays with the study documents.
Cost per completed entry
Assumes every scheduled entry is completed. In practice compliance is below 100 percent, so cost per completed entry is a little higher.
| Frequency (12 weeks) | Entries per participant | Total entries (60) | All-in cost per entry | Participant fee only per entry |
|---|---|---|---|---|
| Daily diary | 84 | 5,040 | $3.17 | $1.79 |
| Weekly form | 12 | 720 | $22.22 | $12.50 |
| Monthly questionnaire | 3 | 180 | $88.89 | $50.00 |
| Daily diary + weekly form + monthly rating | 99 | 5,940 | $2.69 | $1.52 |
The total does not change between rows; only the number of entries it is spread across does. Cost per entry is a way to read a budget, not how Capture bills.
Use the AI Study Builder or an ePRO template, set the schedule and reminders and test the participant link. No credit card.
What the price includes
Participants open a secure web link sent by email or SMS, in any modern browser; there is nothing to install, so there is no app development line. Forms offer ten question types, including linear scales, sliders and date and time fields. You set reminders per form for due, overdue and missed windows and can escalate to the coordinator when a participant stops responding. The compliance side is covered on ePRO compliance reminders by SMS and email.
Study-level costs that people forget sit nearby. Every validated instrument has its own licence terms, and a questionnaire licence is a budget line between you and the rights holder. In Capture the licence number, holder and expiry can be recorded on a patient questionnaire, but Capture does not verify licences or supply licensed wording. Check the terms for each instrument before you finalise the budget. Free starting points are in the template library.
For small studies see ePRO for small clinical trials; for diary-based designs use EDC with built-in ePRO to see how diary data lands in the same casebook as site data.
Entries due this week
420
Completed
371
Overdue
49
99%
90%
76%
Comparing ePRO quotes
Per study, participant, instrument or assessment. Convert to your schedule.
Ask about SMS and email cost per message.
Web-link ePRO avoids app development and device provisioning.
Data in the same system as the EDC avoids reconciliation and a second audit trail.
Usually you. Keep it as its own budget line.
Adding a question or changing a schedule mid-study.
Context
ePRO is one part of the data-collection cost. For the whole picture, the EDC software pricing guide covers market tiers, EDC cost for a 100-patient trial gives a line-item worksheet, and how much a clinical trial costs places software in the full budget. Rates above 100 participants are lower, though not published; treat the figures here as ceilings.
ePRO is included in Core, which is $1,000 per month plus $50 per participant per month. In a 60-participant, 12-week example that is about $267 per patient at list rates, with no separate ePRO charge.
No. The participant fee is per participant per month, not per entry, so the frequency of assessment does not change the bill.
Not on Capture. The pricing page shows ePRO as included in Core and Full Platform and as a paid add-on at a typical EDC vendor.
No. They open a secure web link sent by email or SMS in any modern browser.
The pricing page lists no separate reminder charge. Email and SMS reminders can be scheduled per form, with coordinator alerts for missed windows.
Licences for validated instruments are agreed between you and the rights holder. Capture can record the licence number and expiry on a patient questionnaire but does not verify licences or supply licensed wording.
Yes. The free sandbox includes every feature with no credit card and no time limit; you pay only once you go live.
Keep exploring
ePRO is included in Core and billed per participant-month, not per entry. Build free and pay once live.