Buying guide · eConsentUpdated September 28, 2026

Best eConsent software: choosing by what consent must prove

Electronic consent has to show who signed, what exactly they signed, when, and that the investigator confirmed it. The right tool depends on your study, but the evidence it must produce does not. Here are the types of tools, the criteria that separate them, and where Capture fits.

  • Tool types explained
  • Criteria that matter
  • No paid placement

Free sandbox · No credit card · 21 CFR Part 11 aligned

eConsent options by study need
General e-signatureEnterprise suiteUnified EDC + eConsent
Built for informed consent workflows
Investigator countersignature
Consent in the same audit trail as study data
Self-serve setup
Typical study sizeAnyLargeSmall to large
Match the tool type to the study

The short version

  • General e-signature tools are familiar and quick but are not designed around consent: version control, investigator countersignature and links to study records are usually manual.
  • Enterprise eConsent suites suit large global programmes that need multimedia content, many languages and full-service delivery, at higher cost and longer build times.
  • Unified platforms put eConsent, EDC and ePRO in one system, so the signed consent and the participant's study data share one audit trail. Capture is in this group.
  • Key criteria: identity verification, signature meaning and re-authentication, witness and representative signing, document integrity, exportable evidence, and regulatory fit in each country.
  • Test with a real consent document, signed on a phone, before you choose.

Criteria

What to compare between eConsent systems

CriterionWhy it mattersCapture
Identity verificationShows the signer is the participantEmail one-time code before signing
Signature meaningParticipants must understand they are signingAcknowledgement of the legally binding statement before signing
Investigator countersignatureConsent is complete only when confirmedPassword re-authentication with a meaning statement; "Fully Executed" after countersignature
Witness and representativeParticipants who cannot read or consent themselvesOptional witness and legally authorised representative signatures
Document integrityProves what exactly was signedEach signature cryptographically linked to the document content at signing
Evidence exportFor monitors, auditors and inspectorsSigned PDF with embedded signature data, timestamps and audit trail
Link to study dataAvoids reconciling consent and EDCeConsent, EDC and ePRO in one study

Where each fits

Matching the tool to the study

A general e-signature tool can work for low-risk studies where consent is simple and the ethics committee accepts it, but you will manage versions, countersignatures and the link to study records yourself. For regulated trials, the question is whether the tool produces the evidence a monitor or inspector expects without manual assembly.

Large global programmes with complex content, many countries and a preference for a fully managed service often choose an enterprise suite. Small and mid-sized sponsors, academic groups and CROs usually get more from a unified platform, where consent sits next to the participant's data and the same team builds both. Read how to write an eConsent form before you build, whichever you choose.

Regulatory fit

In the US, FDA and OHRP have published guidance on electronic informed consent, and FDA-regulated studies need electronic signatures that meet 21 CFR Part 11 expectations. In Europe and elsewhere, acceptance of electronic and remote consent depends on national rules and ethics committees, so check each country in your study. See electronic signatures for clinical trials.

Electronic signature

Meaning of signature

I have reviewed this adverse event and confirm the assessment of seriousness, severity and causality.

Signer

Dr. A. Ozola, PI

Password

••••••••••

Verified on the serverAutofill blockedSingle-use token
Sign

Capture eConsent

Consent in the same study as everything else

Participants sign on screen after confirming a one-time email code and acknowledging that the signature is legally binding. The investigator countersigns with password re-authentication, and the document is fully executed only then. Witness and legally authorised representative signatures are supported, and the signed PDF exports with the audit trail.

  • Remote or in-clinic signing.
  • Signature linked to exact document content.
  • Consent templates to start from.
eConsent software for clinical trials

From: Capture.Study · Sleep and Recovery Study

Your questionnaire is ready

Hi Anna, your evening diary is open until midnight. Tap the button to start. The link signs you in, no password needed.

Open my tasks

Questions? Reply to reach your study site.

My tasks

Evening diary

Due tonight

Week 4 questionnaire

Opens Monday

+ Report an episode

Sign a test consent on your phone

Free sandbox with every feature, no credit card.

Try Capture eConsent free

Evaluating a shortlist

eConsent demo checklist

Use your own consent

Build it, not a vendor sample.

Sign remotely on a phone

As a participant would.

Countersign as investigator

Check re-authentication and the final status.

Add a witness or representative

For participants who need one.

Export the evidence

Signed PDF, timestamps and audit trail.

Check each country

Language, remote consent and ethics acceptance.

Questions to ask

What to ask every vendor

Ask how the system verifies identity for remote consent, what the signer sees before signing, and how the investigator's confirmation is recorded. Ask what happens when the consent document is revised: how new versions are approved, how participants are asked to sign the new version, and how the system shows which version each person signed.

Ask about languages, comprehension checks and multimedia if your study needs them, and ask to see the exported evidence for a signed consent. The answers show quickly whether a tool was built for informed consent or adapted from general document signing. For decentralised studies, see the DCT consent template.

FAQ

Questions teams ask before they switch

Something not covered here? Ask us directly.

What is the best eConsent software?

It depends on the study. General e-signature tools suit simple, low-risk consent; enterprise suites suit large global programmes; unified EDC and eConsent platforms suit most small and mid-sized studies.

Is eConsent accepted by regulators?

FDA and OHRP have published guidance on electronic informed consent. Outside the US, acceptance depends on national rules and ethics committees.

Can participants sign eConsent remotely?

Yes. In Capture, participants sign on their own device after confirming a one-time email code.

Does eConsent support witnesses and representatives?

In Capture, optional witness and legally authorised representative signatures are supported.

How do you prove what was signed?

Capture links each signature cryptographically to the document content at signing and exports a signed PDF with the audit trail.

Can I try Capture eConsent free?

Yes. The free sandbox has every feature.

See consent evidence you can hand to an inspector

Sign a test consent in the free sandbox today.

Try Capture eConsent free