Most small trials do not fail on science, they stall on enrolment. This playbook covers feasibility, channels, pre-screening, consent and the funnel numbers worth tracking, with a data setup that makes each step measurable.
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Pre-screened
48
Consented
21
Enrolled
16
Screen fails
5
of target
of target
of target
What this playbook covers
Step 1
The most common recruitment plan is a target number copied from the sample size and a hope that sites will find the patients. A better plan starts from the other end. For each site, ask how many patients with the condition they saw in the last twelve months, how many of those would pass your inclusion and exclusion criteria, and how many would plausibly agree to the visits you are asking for. The gap between the first and last number is typically large, and it is better to learn that from a chart review than from a stalled study.
Read your own eligibility criteria as a recruiter would. Each criterion removes people. A washout period, a narrow age band, a required lab value or a restriction on concomitant medication can each cut the pool by a large share. If a criterion is there for scientific reasons, keep it. If it is there out of habit, the protocol is the cheapest place to fix recruitment, before approval rather than through an amendment. Our guide to how to write a clinical trial protocol covers this trade-off.
For a small trial, also ask whether the visit burden is realistic. Weekly clinic visits for a working adult shrink the pool. Hybrid designs, remote questionnaires and fewer, longer visits can widen it. See edc for hybrid clinical trials and how to run a pilot study if you are testing whether the design is workable at all.
Step 2
Pick two or three channels you can run well. Spreading thin across all of them is the usual failure.
| Channel | Works best when | What to prepare | Ethics note |
|---|---|---|---|
| Site patient lists and clinic records | Sites already treat the target condition | A way to flag possible candidates for the treating clinician | Contact usually goes through the treating team under local rules |
| Referring clinicians | Patients are managed in primary or specialist care outside the site | A one-page summary of the study and eligibility | Materials may need approval |
| Patient organisations and communities | The condition has an active patient group | Plain-language description of what participants will do | Check group and committee requirements |
| Registry listing | You want discoverability | A clear, accurate public record; see the registration guide | The record must match the approved protocol |
| Online advertising and social media | The condition is common and self-identified | Approved copy and a short online pre-screen | Advertisements are generally reviewed by the ethics committee or IRB |
| Previous study participants or registries | A prior cohort consented to be recontacted | Documented permission for recontact | Respect the original consent wording |
This is general guidance, not legal advice. Local rules on recruitment materials and data protection vary.
Step 3
A short pre-screening questionnaire saves everyone time. It checks the criteria a participant can reliably self-report, such as age, diagnosis, medication and availability, before a site schedules a visit. It does not replace the formal eligibility assessment, and it should collect no more personal data than it needs. See online patient screening for clinical trials and clinical trial pre-screening tools for the design of these flows.
The screening and enrolment log is the record that makes your funnel measurable. For every person assessed, it notes the date, the outcome (consented and enrolled, consented but screen failed, declined, not eligible) and the reason. Reasons matter more than counts. If a third of screen failures trace to one lab threshold, you have found your recruitment problem and a potential protocol question. The screening and enrolment log template is a ready starting point, and an eligibility screening eCRF captures the same decisions inside the study record.
In Capture, participants can join through a QR code, either site-specific or study-specific, with no app install. Participant numbers are assigned per site (for example 001-0042), the site coordinator portal gives staff their own view, and data and exports can be filtered by site. That makes it practical to see recruitment by site on one screen rather than collating spreadsheets from each coordinator.
Step 4
Try QR-code enrolment, eConsent and a screening form with demo data. Every feature, no credit card, no time limit. Pay only when you go live.
Step 5
Consent is where interest becomes commitment, and it is also where people quietly leave if the document is long and unreadable. A consent form written in plain language, with the visit commitments up front, converts better and produces fewer withdrawals later. The informed consent readability checker helps you test the draft. With eConsent, participants sign on-screen after confirming by email one-time code, the investigator countersigns with re-authentication, and the signed document exports as a PDF with the signature data and audit trail.
Retention deserves its own plan. List the reasons a participant in your design would leave: travel, time off work, unpleasant procedures, unclear next steps, diary fatigue. Then design against each one. Fewer, better-timed visits, reminders for questionnaires, and a named person participants can contact all help. ePRO diaries that participants complete on their own phone reduce clinic visits, and the ePRO compliance reminders page covers prompting without nagging. Reimbursing expenses promptly, within what your ethics committee has approved, also protects retention.
Finally, plan for the participants who withdraw. Record the reason, keep the data collected up to withdrawal as your protocol and consent allow, and use what you learn. A cluster of withdrawals at the same visit tells you that visit is the problem.
What to watch
Low rates point to unclear advertising or overly narrow criteria; check the reasons logged.
A big drop here usually means the visit burden or the consent explanation is off-putting.
Screen failures after consent are costly; look for a criterion that could be checked earlier.
One lagging site is a site problem; all sites lagging is a protocol problem.
Long gaps lose people. Shorten scheduling, not scientific content.
Cluster at one visit means redesign that visit.
When recruitment stalls
Look at the funnel before you change anything. If pre-screening volume is low, the problem is reach, and the fix is a new or better channel. If volume is fine but few are eligible, the problem is the criteria or the message. If eligible people decline, look at the burden and the consent. Treating all three as one problem, and buying more advertising, is the expensive way to learn this.
Where a change to the protocol is justified, do it properly: ethics approval, updated registration where relevant, and an updated data system. With a self-serve system you can amend an approved form yourself in a draft-then-approve cycle, which keeps amendments from becoming vendor negotiations; see protocol amendments without change orders. Add sites rather than stretching existing ones if the pool is the limit, and use multi-site clinical trial management and patient recruitment software to keep new sites on the same records.
Capture is a data platform, not a recruitment marketplace: it does not find patients for you. What it does is make each step of the funnel visible in the same record as the clinical data, so decisions rest on numbers rather than coordinator impressions.
Estimate feasibility site by site from real clinic records, choose two or three channels you can run well, pre-screen before consent, and track a funnel from pre-screened to enrolled to retained. Fix the stage where the biggest drop occurs rather than adding more advertising.
In most settings, advertisements and other materials shown to prospective participants are reviewed by the ethics committee or IRB. Rules vary by country and institution, so confirm with your committee. This is general information, not legal advice.
A screening and enrolment log records every person assessed, the outcome and the reason. It is what makes your recruitment funnel measurable and shows which criteria cause screen failures. A template is available in the templates library.
Yes. Capture supports QR-code enrolment, site-specific or study-specific, with no app install required. Participant numbers are assigned per site.
No. Capture is a data platform for EDC, eCRF, ePRO and eConsent. It does not source patients; it makes screening, consent and enrolment trackable by site.
Reduce burden (fewer visits, remote questionnaires), explain commitments clearly at consent, send reminders for diaries and give participants a named contact. Review withdrawals by visit to find the weak point.
Capture lets you filter data and exports by site, and site coordinators have their own portal. Use the by-site view alongside your screening log to see which sites are behind.
Keep exploring
Patient recruitment software for clinical trials
The workflow behind screening and enrolment.
Online patient screening
Pre-screening flows before the first visit.
Screening and enrolment log template
Track every person assessed.
eConsent software for clinical trials
Consent that links to the study record.
Running your first clinical trial
The full startup roadmap.
Set up screening, eConsent and by-site tracking in the free sandbox. No credit card, no time limit, pay only when you go live.