Audience · Regional CROsUpdated October 11, 2026

Clinical trial software for regional CROs

A regional CRO wins work on responsiveness, local knowledge and price. Your EDC should not undermine any of those. Capture lets a small team build a client’s study in the sandbox, run it with roles for sites and monitors, and deliver exports, with one audit trail across EDC, ePRO and eConsent.

  • Build a client study fast
  • Roles for sites, monitors and admins
  • No stitched-together vendors

Free sandbox · No credit card · 21 CFR Part 11 aligned

Study start-up board (demo client study)

Forms approved

9 of 11

Sites ready

2 of 4

  • Protocol uploaded and AI draft reviewedReviewed by data manager
  • Edit checks and visit windows configured
  • Client UAT in sandboxDue Friday
  • Site coordinator roles invited2 pending
  • Consent text approved by ethicsWaiting on committee
Demo data. Illustrates a start-up checklist, not a built-in report.

What a regional CRO needs from its EDC

  • Build speed: small and mid-sized studies often start on short timelines, so a protocol-to-forms draft and a visual builder matter more than a long implementation.
  • Cost that scales with live work: free build and testing, paid only when a study goes live, so you can quote bids without carrying idle licences. See pricing.
  • One system for the whole study: EDC, ePRO, eConsent and randomization, so you do not integrate and validate four vendors per client.
  • Oversight tools for monitors: query management, source data verification, visit windows and a compliance view.
  • Portable outputs: exports with a data dictionary and SDTM datasets, so a client can leave with their data.

The CRO position

Competing with larger CROs without larger overhead

Regional and boutique CROs typically win on proximity to sites, familiarity with local regulators and ethics committees, and the ability to give a small sponsor real attention. The cost to protect is the platform: a large EDC licence, a validation burden per sponsor, and weeks of build before the first screening visit can all erode the margin on a modest study.

A self-serve platform changes the arithmetic. A data manager can upload the client’s protocol, review the AI-drafted visits and forms, then adjust edit checks and visit windows in a visual builder. The same person can rehearse the study in the sandbox with the client, so user acceptance testing happens on the real build. See EDC build speed and UAT for how to use a sandbox that way. The fixed cost of starting a client study falls, and you can bid on studies that previously did not justify an enterprise setup.

We cover related pages from the CRO side too: CRO EDC, best EDC for CRO small studies and EDC for CRO independent trials. If you serve site networks, see SMO and site network software.

Operations

Roles, monitoring and multi-site work

A CRO usually has at least four kinds of people in a study: its own data managers and monitors, the client’s staff, site investigators and site coordinators. Capture’s roles separate researcher, site coordinator and admin access, with PII segregation so coordinators see participant names while researchers work from coded IDs. Blinded roles do not receive treatment-arm values. For the model in depth, see role-based access control and blinded and unblinded role management.

Multi-site operation is built in: QR-code enrollment (site-specific or study-specific, with no app install), site-level participant numbering such as 001-0042, a separate site coordinator portal and by-site filtering and exports. Monitoring work uses query management, source data verification configurable per field, and a monitoring dashboard; the risk-based monitoring and SDV page and protocol deviation tracking describe the workflow. The monitoring visit report template gives a document structure for visits.

Be realistic about scope. Capture is an EDC, ePRO, eConsent and randomization platform with safety reporting and monitoring workflows. It is not a CTMS or an eTMF; see EDC vs CTMS and EDC vs eTMF. Most CROs already have their own tools for trial master file and operations tracking, and Capture sits beside them.

Need to location

CRO needs and where they live in Capture

CRO needWhat it looks likeWhere it lives in Capture
Fast study buildProtocol to working forms in days, not weeksAI study builder from PDF, DOCX or DOC; visual form editor; human review before saving
Data cleaningFewer manual queriesEdit checks raise auto-queries; manual queries in the action list
MonitoringTargeted verificationSDV configurable per field; monitoring dashboard
Site operationSeveral sites with local staffSite coordinator portal, site-level numbering, QR enrollment
Randomization and blindingAllocation without a separate systemRandomization in-platform; blinded roles enforced at database layer
Participant toolsConsent and diarieseConsent and ePRO in the same study
Client deliverablesDatasets for statisticsCSV/Excel with automatic data dictionary; SDTM as SAS XPT with Define-XML
Audit readinessClient and inspector questionsField-level audit trail, e-signatures, exportable history

Sponsors remain responsible for validated use under Part 11. Capture provides 21 CFR Part 11-aligned controls; your SOPs and the sponsor agreement govern how you use them.

Build a client study in the sandbox this week

Take one real protocol, upload it, review the AI draft and show the client a working study. Free, with every feature and no credit card.

Pilot a client study free

Workflow

A repeatable way to start each client study

  1. 1

    Scope with the sponsor

    Agree which modules are in scope (EDC, ePRO, eConsent, randomization) and who owns each role.

  2. 2

    Draft and review

    Upload the protocol, let the AI propose visits and forms, and review every field with the data manager.

  3. 3

    Add controls

    Edit checks, calculated fields, visit windows and SDV settings.

  4. 4

    Client UAT

    Invite the sponsor to the sandbox, rehearse entries and queries, and record sign-off in your own documents.

  5. 5

    Go live and monitor

    Approve forms, invite sites and start enrolling. Paid plans start at go-live; see pricing.

Commercial fit

Using the platform inside your pricing model

CROs price studies by scope, and platform cost is one input. A free build and test phase means you can show the client a working study before the contract is final, and payment starts only when the study is live. For the cost principles, see EDC per-patient pricing explained and hidden EDC fees; the exact plan that fits your volume is something to confirm with us on the pricing page or in a demo.

Also decide what you tell clients about data ownership. Exports are available with a data dictionary, and the data ownership and portability page lists the questions a sponsor should ask any vendor, including us.

Before the first CRO study

Regional CRO evaluation checklist

Your SOPs cover the tool

Your own validation and SOP position for using a new EDC.

Client agreement scope

Who is data controller, who is processor, where data is hosted (EU Frankfurt or USA N. Virginia).

Roles mapped

Monitors, data managers, site staff and sponsor users each have a role.

Template set ready

A house set of adverse event, demographics and medication forms from the template library.

Export tested

A sample export and data dictionary opened by your biostatistician.

Support route known

Email support and documentation, with enterprise options for training and validation documentation.

FAQ

Questions teams ask before they switch

Something not covered here? Ask us directly.

Is Capture a CTMS or eTMF?

No. It is an EDC, ePRO, eConsent and randomization platform with safety reporting and monitoring workflows. Most CROs run their trial master file and operations tracking in separate tools.

Can we run several client studies?

Yes. Each study is built separately with its own forms, roles and audit trail.

How fast can a study be built?

Speed depends on your protocol. The AI study builder drafts visits and forms from an uploaded protocol, and a person reviews before anything is saved, which shortens the first build.

Can sponsors do their own testing?

Yes. The free sandbox has every feature, so a sponsor can rehearse entries, queries and signatures before go-live.

Is it 21 CFR Part 11 compliant?

Capture provides 21 CFR Part 11-aligned controls. Compliance is shared with the sponsor’s own validated use, and your SOPs apply. This is not legal advice.

What does it cost?

The sandbox is free, and paid plans apply when a study goes live. See the pricing page or book a demo.

Pilot a client study free

Free sandbox with every feature. No credit card, and you pay only when you go live with real participants.

Pilot a client study free