Complete a survey on your phone or computer
Open your portal (or the survey email) and press Start on a survey. Answer each question and press Next, check your answers on the review screen and press Submit Responses. If your study allows it, press Continue later to finish another time.
Fill in a survey
Open your task list and press Start (or Continue) on a survey, or press the button in the survey email.
Answer the question and press Next. "Step 1 of 3" shows where you are among today's surveys.
On the last question press Review, check your answers, and press Back to change one.
Press Submit Responses.
The next open survey starts by itself. When you are done, you return to your task list.
If your study lets you, your answers are saved as you go: press Continue later and come back any time before the survey closes, on any device. Some surveys must be finished in one go; they say so before you start.
Your task list
- Due today / Due tomorrow / Overdue: when a survey should be done.
- Opens with a date and a lock: not open yet.
- Window closed: the time to answer has passed.
- Late — still accepted until a date: you can still answer.
- History shows your completed surveys; tap one to see your answers.
If your study asks you to report something as it happens (for example a new episode), press Report on the Report New Episode card. For photo questions, follow the checklist, press I'm ready - open camera and save the photo; faces are blurred automatically.
Questions
I can't see my survey. Where is it?
It may not be open yet ("Opens" with a date), the time to answer may have passed, you may need to sign the consent form or answer check-in questions first, or it is already done (look in History). If you take part in more than one study, check the study name at the top.
Can I change an answer after submitting?
No. Once submitted, your answers are part of the study record. If something is wrong, tell your study team.
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Still need help?
Email support@capture.study or use the contact form. Tell us the study name, what you were trying to do and the exact message on screen; a screenshot helps.
Please never send participant names, contact details or health information to support.