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Set up two-step sign-in with an authenticator app

Open Account Settings > Security and click Enable next to Authenticator App. Scan the QR code with an authenticator app on your phone, type the 6-digit code it shows and click Verify & Enable. From then on, every sign-in asks for a code.

Where to find it

Your name (top right) > Account Settings > Security > Two-Factor Authentication

Before you start

  • An authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator, Authy or 1Password.

Turn on two-step sign-in

  1. Click your name at the top right and choose Account Settings, then the Security tab.

  2. Under Two-Factor Authentication, click Enable next to Authenticator App.

  3. Click Begin Setup.

  4. Scan the QR code with your authenticator app.

    Cannot scan? Copy the code shown under "Or enter this code manually" into the app.

  5. Type the 6-digit code from the app and click Verify & Enable.

    You see "Two-factor authentication enabled successfully".

Sign in with your code

After your password, the Two-step login screen asks for the 6-digit code. Open the app, type the current code and click Verify. If you see "That code did not work", check that your phone's clock is set automatically, then type the newest code.

Turn it off or move to a new phone

In Account Settings > Security, click Disable next to Authenticator App. It switches off straight away. Then enable it again on your new phone. If two-step sign-in is required for your organization, the button shows Required instead.

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