Guides for site coordinators & staff
You run the study day to day at your site: you add and enroll participants, collect consent, enter visit data, record adverse events and medications, and answer queries.
Getting started
Account & sign-in
- Sign in to Capture
- Set your password from a study invitation
- Reset a forgotten password
- Change your password
- Set up two-step sign-in with an authenticator app
- Locked out of your account or signing
- How electronic signatures work in Capture
- Why you were signed out automatically
- Update your profile and notification settings
eConsent
Participants
Data entry
- Enter visit data in an eCRF
- Record a visit date or a visit not done
- Correct data you already submitted
- Why a form is locked or read-only
- Enter dates, partial dates and fix date warnings
- Assess out-of-range lab results
- Record concomitant medications
- Add an unscheduled visit
- Upload source documents to a visit
Safety reporting
Queries, review & locks
Randomization & supplies
Trial management
Emails, texts & reminders
Troubleshooting
Guides for other roles
Still need help?
Email support@capture.study or use the contact form. Tell us the study name, what you were trying to do and the exact message on screen; a screenshot helps.
Please never send participant names, contact details or health information to support.