Record kit returns, accountability and reconciliation
Site staff record returned kits and count used, unused and lost units in Inventory > Accountability & Reconciliation; the CRA or depot then reconciles them. Each step is signed with your password.
Where to find it
Inventory > Accountability & Reconciliation
Before you start
- The Inventory & IMP Management module is switched on (switch modules on or off).
Receive a kit back from a participant
In the inventory list, click the custody badge of a kit marked With patient and choose Receive return.
Choose what you found on inspection: Returned - unused, Returned - used or Mark unusable (with a reason).
Enter your password and confirm.
Custody becomes Returned (site). The next steps are CRA reconciliation, return to sponsor and sponsor confirmation.
Record accountability or reconciliation
Open Inventory > Accountability & Reconciliation.
The badge shows what you can do: site staff accountability, CRA reconciliation, or view only.
Click Open accountability log (site staff) or Open reconciliation log (CRA, depot or trial manager).
Scan or type a kit number and press Enter or click Add kit.
Enter the returned or unused, used and lost units. Add a reason if you are amending a count.
Enter your password and click Sign & confirm.
Quarantine a kit or mark it unusable
Click the kit's lifecycle badge and choose Quarantine or Mark unusable. Pick a reason category (for example temperature excursion or broken seal), describe it in at least 10 characters, enter your password and sign. Reversing an unusable kit needs two signatures: the requester and a second eligible person.
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Still need help?
Email support@capture.study or use the contact form. Tell us the study name, what you were trying to do and the exact message on screen; a screenshot helps.
Please never send participant names, contact details or health information to support.