Find your way around Capture
Everything in Capture happens inside a study. Pick the study with the study switcher at the top left, use the left-hand menu to move between Dashboard, Casebook, Schedule, Forms, Reports and Settings, and use the bells at the top for tasks, safety alerts and queries.
Choose your study
After you sign in, Capture opens the study you used last. If you work on several studies, click the study name at the top left and pick another one. Archived studies are hidden until you click Show archived.
The bar at the top
- Tasks or Action Items bell: your open tasks and mentions (team tasks).
- Safety bell: new safety alerts, such as serious adverse events.
- Query bell: queries waiting for you (answer a query).
- Your name: Account Settings, Sponsors & MedDRA, Training Records, Documentation (SOPs) and Sign Out. It also shows your role and whether you can see participants' personal details.
Questions
Why is a menu item missing for me?
Menus follow your role and the study's modules. For example, Forms is hidden for site staff and CRAs, and CTMS appears only when the module is switched on. Ask your study manager if you need access.
Why was I signed out?
For security, Capture signs you out after 30 minutes without activity, with a warning five minutes before. See why you were signed out.
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Still need help?
Email support@capture.study or use the contact form. Tell us the study name, what you were trying to do and the exact message on screen; a screenshot helps.
Please never send participant names, contact details or health information to support.