Guides for sponsors & cros
You oversee the study across sites. You follow enrollment, milestones and data status, and use reports and exports to keep track without changing site data.
Getting started
Account & sign-in
- Sign in to Capture
- Set your password from a study invitation
- Reset a forgotten password
- Change your password
- Set up two-step sign-in with an authenticator app
- Locked out of your account or signing
- How electronic signatures work in Capture
- Why you were signed out automatically
- Update your profile and notification settings
Safety reporting
Queries, review & locks
Exports & reports
Randomization & supplies
Trial management
Troubleshooting
Guides for other roles
Still need help?
Email support@capture.study or use the contact form. Tell us the study name, what you were trying to do and the exact message on screen; a screenshot helps.
Please never send participant names, contact details or health information to support.