Comparison · QualtricsUpdated September 29, 2026

Capture vs Qualtrics: a survey or a clinical study?

Qualtrics is excellent for surveys. Clinical studies need more: participants followed over visits, consent with verified signatures, site data, edit checks and a field-level audit trail. Capture is built for that.

  • Free sandbox, no sales call
  • EDC, ePRO, eConsent, randomization
  • Part 11-aligned controls

Free sandbox · No credit card · 21 CFR Part 11 aligned

Evaluation · Qualtrics vs Capture

Tests

5

Hands-on

4

To confirm

1

  • List what the study must proveSame test, both systems
  • Check the audit trail for a changed answerSame test, both systems
  • Schedule a follow-up questionnaireSame test, both systems
  • Separate names from answersSame test, both systems
  • Check agreements for health dataAsk both vendors
Test both on your own protocol

Capture vs Qualtrics: the short version

  • Qualtrics is a commercial survey and experience management platform, widely licensed by universities and companies, strong on survey design, distribution and analytics.
  • For one-off surveys, especially large or complex ones, Qualtrics is a strong choice.
  • Clinical studies need participant records across visits, site-entered data, consent and Part 11-aligned controls.
  • Capture offers questionnaires on phones with reminders, plus EDC, eConsent and randomization in one study.
  • Your university may license both; choose by what the study must prove.

0

sales calls needed to start building

1

audit trail across EDC, ePRO, eConsent and randomization

Free

sandbox with every feature, no time limit

EU + US

hosting in Frankfurt or N. Virginia

The comparison

Where surveys end and studies begin

A survey asks many people questions and analyses the answers together. A clinical study follows individuals over time, links their answers to clinical data entered by staff, and must show who entered and changed each value. Survey platforms are optimised for the first; clinical data platforms for the second.

If your project involves repeat visits, randomization, adverse events or data that may support a regulatory decision, a survey platform will need workarounds that a study platform provides natively. See REDCap vs Qualtrics for the academic comparison.

What to compare

What to test when comparing Capture and Qualtrics

CriterionWhy it mattersCapture
SchedulingRepeat visits and diariesVisit anchors, windows and reminders by email or SMS
Audit trailWho changed what, when and whyField-level, append-only, with user, time, old and new value and reason
SignaturesConsent and investigator sign-offVerified eConsent; re-authenticated investigator signatures
Site dataClinical data entered by staffEDC forms with edit checks, SDV and queries
RandomizationAllocation and blindingStratified randomization with blinded roles
CostBudget for small studiesFree sandbox; no setup fee; pay only when you go live

This table shows Capture's answers only. Ask Qualtrics for theirs, and confirm current capabilities and terms directly with them.

Compliance controls

The controls inspectors look for, built in

Every change is written to an append-only, hash-chained audit trail with user, time, old and new value and reason. Electronic signatures require password re-authentication and carry a meaning statement. Roles separate sites, and identifying data is segregated from study data at the database layer.

  • Field-level audit trail, never hard deleted.
  • Re-authenticated e-signatures.
  • Role-based access with site separation.
21 CFR Part 11 compliant EDC

Weight changed 68.0 to 68.5 kg

Site coordinator · Reason: Transcription error

9f2c…a71e

Query Q-0014 answered on Weight

Site coordinator · Reason: Source checked

4b8d…c203

Vital signs form locked

Data manager · Reason: Visit cleaned

e61a…58f0
Verify chain Intact

Longitudinal studies

Visits, windows and reminders a form tool cannot do

Each visit is anchored to screening, a milestone, an earlier visit, a fixed study day or a date recorded on a form, with a window and an enforcement mode. Questionnaires follow the schedule, reminders go out by email or SMS, and the status overview shows every participant against every visit.

  • Visit anchors and windows.
  • Reminder ladder with quiet hours.
  • Status overview by subject and visit.
Patient diary software
Day 25Target: day 28Day 31

Window -3 / +3 days around the anchored target date

Soft window

Stays available with a protocol deviation flag

Hard window

Locks outside the window

Warning only

Stays available with a warning

Auto-close

Marked missed when the window closes

Rebuild your form in minutes

Describe it or upload it, and let the AI draft the questions in the free sandbox.

Compare it free in the sandbox

Fit

When Qualtrics fits, and when Capture does

Qualtrics is often the best choice for one-off surveys, large distributions, panels and advanced survey analytics, including in research that is not a clinical trial.

Capture fits studies that follow participants over time, combine questionnaires with site data, need consent and randomization, or must meet Part 11 expectations.

Identity and access

Names at the site, coded IDs for everyone else

Site coordinators see participant names; researchers and sponsor-side users work with coded IDs. Identifying data is segregated at the database layer, sites see only their own participants, and data is encrypted with AES-256 at rest and TLS in transit, hosted in the EU or US.

  • PII segregated from study data.
  • Site-level separation.
  • EU (Frankfurt) or US (N. Virginia) hosting.
HIPAA-compliant survey tools for research

Site coordinator

Jane Peterson

DOB: 04-Mar-1978

Subject 01-004

Sees direct identifiers

Researcher

Subject 01-004

DOB: withheld

Coded ID only

Sees coded ID only

Same record, two roles. Row-level security enforces the split.

Switching

Moving from Qualtrics to Capture

Export the questions from your current tool and upload them, or describe the form; Capture's AI drafts it for your review, and you add codes, edit checks and a schedule. Keep data already collected in its original export, documented, and start new collection from a defined date.

Record the switch in the study documentation so the dataset's history is clear to reviewers.

Evaluation

When a general tool is no longer enough

Identifiable health data

Agreements, access control and hosting checked.

Repeat visits

Schedules, windows and reminders needed.

Changes to data

Audit trail with reasons required.

Signatures

Consent or investigator sign-off needed.

Several sites

Site separation and roles needed.

Regulatory use

Part 11 or GCP expectations apply.

All comparisons

Compare Capture with other platforms

Every comparison uses the same approach: what to test, where each option fits, and Capture's own answers. See all of them on the comparisons hub at /compare.

FAQ

Questions teams ask before they switch

Something not covered here? Ask us directly.

Can Qualtrics be used for clinical trials?

It is a survey platform. For regulated trial data, check audit trail, signatures, access control and validation evidence carefully, or use a clinical study platform.

Is Capture a Qualtrics alternative for research?

For clinical studies with visits, site data, consent and randomization, yes.

Can I import my Qualtrics survey?

Upload an export of the survey or describe it, and the AI drafts the questionnaire for your review.

Can I test Capture before deciding against Qualtrics?

Yes. The free sandbox includes every feature with sample data, no credit card and no time limit. You pay only when you go live.

How did you build this comparison?

From public positioning and the criteria teams tell us matter. We state only Capture's own capabilities as fact; confirm Qualtrics's current offering with them.

Keep the speed, add the controls

Build a study in minutes. Free sandbox.

Compare it free in the sandbox